HORRIBLE, UNPROFESIONAL. I had a 10:45 appointment this morning I arrived a few minutes early sat there for almost 40 minutes no one spoke to me I was so upset I wanted to tell them off but I just left & I will Never go back. They all are so rude & wasted my time... They deserve 0 Star's.
New to Tracy trying to find my spot! Decent prices but horrible service. I have tried them four times and only once did I walk away somewhat happy! One of the ladies rolled her eyes at me and acted like I was dumb because I didnt want gel nails. When I told them its because they dont know how to remove their own gel polish before they filled my nails over it or re painted over the old polish, they didnt have anything to say then. Still filled my nails over the gel after I pointed it out to her and asked her to remove all my polish before she filled them. When I did get gel it was bubbly, and the clear gel coat wasnt covering my whole nail so the middle towards the tip was not glossy and you could see the separation from the colors gel to the clear gel! Find another spot that cares about the product they put out there. Still looking!
WORST CUSTOMER SERVICE EVER! When I walked in, they didnt even acknowledge me! I waited for 20 minutes and they took the lady that came in AFTER me! I was extremely offended. If youre a man, DO NOT COME HERE. They will completely ignore your presence.
Very relaxing, the gentleman that did my shellac manicure was very courteous. Professional staff, clean, and quiet with relaxing music playing. Decent prices.
This is probably the WORST place Iv been to get my nails done. I went in for a full set of acrylics and got to half way enjoy them (looking past the bubbles in the polish and uneven cutting of the nails) for less then 24hr before having one of my nails completely break off from me putting my shoes on. The customer service here is also really lacking every person I interacted with was pretty rude and seemed almost irritated every time I spoke if I could give zero stars I would! Spend your hard earned money else where!!!!
Queen B Nails & Spa is a Canadian Spa based in Tracy, New Brunswick. Queen B Nails & Spa is located at 2630 S Tracy Blvd #120, Tracy, CA 95376, USA, Tracy, New Brunswick 95376, Canada.
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